Description:
An In-Basket is a written exercise that simulates the typical pile of papers/e-mails confronting a manager, for example, on return from a trip or holiday. It is expected of an Assessment or Development Centre candidate/delegate to respond to the papers/e-mails in the way he thinks best (for example: delegate tasks to subordinates; give instructions; etc.).
An In-Basket typically consists of various items eliciting behaviour from the candidate/delegate that can be classified under various competencies assessed during an Assessment or a Development Centre.
Purpose:
The purpose of an In-Basket exercise is to determine a delegate's/candidate's current ability to manage and lead his department's performance on paper so that the department operates productively and that its objectives are met.
Uses:
An In-Basket forms part of either an Assessment Centre or a Development Centre.
The objectives of an Assessment Centre are:
- To select the most suitable candidate(s) for a position or management-leadership level in an organisation.
- To determine candidate(s) managerial-leadership potential for various positions/levels.
The Objectives of a Development Centre are:
- To identify manager-leader development needs.
- To do management development planning.
Duration:
The normal duration for administering an In-Basket is one-and-a half hours. The normal duration for scoring and interpreting an In-Basket is one hour.
Target Groups:
- Senior Management Level
- Middle Management Level
- First-Line Management Level
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